JomKiss takes the privacy of every member seriously. This document transparently explains how we collect, store, process, and protect your personal information — all in accordance with the highest security standards and Malaysia's data protection laws.
This Privacy Policy describes the practices of JomKiss regarding the collection, use, disclosure, and protection of personal information you provide when using our platform. We are committed to safeguarding your privacy and ensuring your personal information is handled responsibly.
This Privacy Policy applies to all users of the JomKiss — including our website, mobile app, and all related services we offer. By using the JomKiss platform, you agree to the terms set out in this Privacy Policy.
Note: This Privacy Policy should be read together with JomKiss Terms & Conditions. Together, these two documents form the foundation of the agreement between you and JomKiss.
JomKiss is an online entertainment and betting platform serving users in Malaysia. We understand that your trust is our most valuable asset — and that trust begins with how we handle your personal information.
In today's digital age, personal data is sensitive and deserves serious protection. JomKiss does not take this responsibility lightly. Every decision we make regarding your data — from how it is collected to how it is deleted — is made with your best interests and privacy as the top priority.
This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards. We are committed to ensuring that our privacy practices remain aligned with current legislation and relevant compliance requirements.
As a player who registers and plays at JomKiss — whether you're playing live baccarat, trying out the latest slots, betting on the Malaysia Super League, or following a Malaysian badminton tournament — you have the right to know exactly what data we collect about you and how it is used. This document answers those questions, written in plain language without complex legal jargon.
JomKiss collects the personal data necessary to deliver safe, fair, and quality services to our members. Below are the categories of data we collect:
| Data Category | Specific Examples | Requirement |
|---|---|---|
| Identity Data | Full name, identification card number, date of birth | Mandatory |
| Contact Data | Malaysian phone number, email address | Mandatory |
| Financial Data | Payment methods (TnG, DuitNow, FPX), deposit & withdrawal records | Mandatory |
| Technical Data | IP address, device type, browser, session duration | Automatic |
| Gaming Data | Betting history, games played, wins & losses | Automatic |
| Communication Data | Customer support logs, live chat messages, feedback | Situation-dependent |
JomKiss never collects information that is unnecessary or irrelevant to the purpose of providing our services. Data minimisation is a core principle of how we operate.
Your personal data is collected by JomKiss through the following channels:
In all cases, JomKiss only collects data necessary for legitimate, identified purposes. We do not purchase or obtain personal data from third-party sources to supplement our members' profiles.
JomKiss uses the personal data collected solely for the following legitimate, identified purposes:
Marketing Communications: JomKiss will only send you marketing communications if you have given explicit consent. You may withdraw that consent at any time through your account settings.
JomKiss does not sell, rent, or commercialise your personal data to any third party for their own marketing purposes. This is an absolute commitment we have never wavered on.
However, under certain limited circumstances, JomKiss may need to share certain data with the following parties:
In all instances of data sharing, JomKiss ensuring that recipients maintain adequate security controls and use the data solely for the permitted purposes.
JomKiss implements multiple layers of technical and organisational security controls to protect your personal data from unauthorised access, disclosure, alteration, or destruction:
While JomKiss takes comprehensive security measures, no system can guarantee 100% absolute security. We encourage you to take personal precautions as well, such as using a strong password and keeping your login credentials confidential.
Platform JomKiss uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions smoothly. The following are the types of cookies we use:
You can manage your cookie settings through your web browser settings. However, disabling certain cookies may affect your experience on the JomKiss.
As a member JomKiss, you have important rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA):
You have the right to request and receive a copy of all personal data we hold about you. Requests will be processed within 14 business days.
You have the right to request corrections to any inaccurate or outdated personal data. Basic information can be updated directly through your account panel.
You may request the deletion of your personal data, subject to any legal retention obligations that JomKiss is required to comply with.
You have the right to object to the processing of your data for direct marketing purposes at any time. Your request will be honoured immediately.
You have the right to receive your personal data in a structured, machine-readable format for the purpose of transferring it to another service provider.
In certain circumstances, you may request that JomKiss restrict how we process your personal data while a dispute is pending resolution.
To exercise any of the above rights, please contact the privacy team JomKiss via email at privacy@jomkiss.ws or through our support live chat. We will process your request promptly and respond within a reasonable timeframe.
JomKiss retains your personal data only for as long as necessary to fulfil the original purpose of collection, or as required by Malaysian law:
Once the retention period has ended, JomKiss will securely erase or anonymise your data in accordance with certified data deletion procedures.
JomKiss reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology in use.
The current version of this Privacy Policy is effective as of 1 January 2026 and last updated on June 2026. We encourage you to review this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or how JomKiss handle your personal data, do not hesitate to reach out to us:
Privacy team JomKiss will treat your enquiry with the utmost seriousness and provide a comprehensive response within the stated timeframe. Your trust is our priority, and we will never take lightly any privacy concern you bring to us.
Six layers of privacy protection keeping your personal data secure at all times
All of JomKiss's data handling practices are in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We consistently uphold relevant local laws to safeguard the privacy rights of our Malaysian members.
JomKiss has never and will never sell, rent, or commercialise our members' personal data to any third party for marketing purposes. Your data belongs to you — we are simply its responsible custodian.
All data transmitted between your device and JomKiss servers is protected by 256-bit SSL encryption — the same security standard used by leading banking institutions such as Maybank and CIMB Bank Malaysia.
Access to members' personal data within JomKiss systems is strictly limited to personnel who genuinely require it to perform their duties. All access is logged and audited on a regular basis.
In the event of any security incident involving your personal data, JomKiss is committed to notifying you within the timeframe required by law, along with details of the steps that have been taken.
JomKiss believes in data ownership — you have full rights to access, amend, download, or request deletion of your personal data. All requests are processed promptly and with respect.
Answers to the most frequently asked questions about how we protect your privacy
Join over 500,000 Malaysian members who play with peace of mind, knowing their personal data is fully protected by JomKiss. Register free and enjoy 200+ games today.