JomKiss Terms & Conditions – Platform Usage Rules for Malaysia

Platform JomKiss provides online entertainment and betting services to eligible users in Malaysia. All services offered are strictly for entertainment purposes and are governed by the rules and conditions set out in this document.

By registering as a member of JomKiss, you agree that:

• You use this platform entirely at your own risk and bear full responsibility for all betting decisions you make.
• You may not use the JomKiss platform for any purpose that is unlawful or that violates the regulations of any relevant authority.
• The information you provide during registration and throughout your use of the platform must be accurate, current, and complete.
• You are responsible for keeping your account password and login credentials confidential.
• You understand that gambling involves financial risk and may result in monetary loss.

To become a member and use the services JomKiss, you must meet all of the following eligibility requirements without exception:

• Age: You must be at least 18 years of age. JomKiss does not permit minors to register or use the platform in any capacity whatsoever. We reserve the right to request proof of age at any time.
• Location: You must be located in Malaysia or be an eligible Malaysian citizen. Users from countries or regions where online gambling is legally restricted are not permitted to use JomKiss services.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement and must not be subject to any legal restrictions on engaging in betting activities.
• One Account Only: Each individual is permitted to hold only one JomKiss account. Owning multiple accounts is strictly prohibited and will result in the closure of all associated accounts and forfeiture of any funds therein.
• Non-JomKiss Employees: Employees, contractors, and their immediate family members associated with JomKiss are not permitted to open a member account.

Account registration process JomKiss is designed to be simple and fast. However, there are important responsibilities you need to understand and comply with regarding your account.

• You are required to provide your full name, a valid Malaysian phone number, and all other requested information at the time of registration. All information provided must be genuine and accurate.
• Your account password must be strong and must not be shared with anyone. JomKiss will never ask for your password via email, SMS, or any other communication channel.
• If you suspect your account has been accessed without authorisation, please contact the JomKiss support team immediately.
• Identity verification (KYC) may be required prior to your first withdrawal or as needed for compliance purposes. You will be required to provide valid identification documents upon request.
• JomKiss reserves the right to suspend or freeze an account for investigation purposes should any suspicious activity be detected.

It is your responsibility to ensure that your JomKiss account information is kept up to date. Should your phone number, email address, or payment details change, please update them promptly through the account panel.

JomKiss supports a wide range of local Malaysian payment methods for the convenience of our members. All deposits are processed securely using 256-bit SSL encryption technology.

• All deposits must be made using a payment method registered in your own name. JomKiss does not accept deposits from third parties.
• JomKiss does not charge any processing fees for deposits. However, your payment provider may impose their own charges.
• In the rare event that a deposit fails but funds have already been deducted from your account, please contact JomKiss support with proof of the transaction for resolution.
• JomKiss reserves the right to decline or place on hold any suspicious deposit for anti-money laundering (AML) compliance purposes.

JomKiss committed to ensuring a fast, secure, and transparent withdrawal process for all members. Please familiarise yourself with the following withdrawal rules and procedures:

• Minimum Withdrawal Limit: MYR 30 per withdrawal transaction.
• Daily Maximum Limit: RM 50,000 for standard accounts; different limits may apply to VIP accounts.
• Processing Time: Withdrawals are typically processed within 5–30 minutes. In certain cases requiring review, processing may take up to 24 hours.
• Withdrawal Methods: Funds may only be withdrawn via the same or similar payment method used for the deposit. This is a security measure to prevent fraud.
• KYC Verification: Withdrawals may be temporarily delayed pending identity verification if you have not yet completed the KYC process.
• Bonus Wagering Requirements: If your account holds a bonus balance, the applicable wagering (rollover) requirements must be met before any withdrawal is permitted.

JomKiss offers a range of exciting bonuses and promotions from time to time to reward our members' loyalty. All bonuses are subject to the wagering requirements and limits stated in their respective promotion terms.

• Welcome Bonus: Offered to new members making their first deposit. The bonus amount and percentage are subject to the current promotion as stated on the relevant page.
• Wagering Requirement (Rollover): All bonuses are subject to minimum wagering requirements before withdrawals are permitted. Specific rollover conditions are stated in the terms of each promotion.
• Bonus Validity Period: All bonuses have an expiry date. Bonuses that are unused or whose wagering requirements are not fulfilled within the stipulated period will be automatically forfeited.
• One Bonus at a Time: Generally, only one bonus may be active at a time unless otherwise stated in the relevant promotion's terms.
• Bonus Abuse Policy: JomKiss uses advanced detection systems to identify bonus abuse. Any account suspected of bonus abuse will be frozen and the bonus balance forfeited.
• JomKiss Rights: JomKiss reserves the right to modify, cancel, or withdraw any bonus or promotion at any time without prior notice.

Platform JomKiss offers a wide variety of games including live casino (baccarat, blackjack, roulette, sicbo), slots, Sports Betting (Malaysia Super League, EPL, badminton), virtual sports, and e-sports. Each game category has its own specific rules that must be observed.

• All games are operated using an RNG (Random Number Generator) that has been independently audited by a qualified third party to ensure fairness.
• The outcome of all games is final once the round or match has concluded. No appeals regarding game results will be entertained.
• JomKiss is not liable for any technical disruptions, such as loss of internet connection during an active game. Bets confirmed prior to the disruption are valid and binding.
• JomKiss reserves the right to void matches, rounds, or bets in the event of a technical error that affects the fairness of the game.
• For Sports Betting, all odds displayed are those at the time the bet is placed. Any change in odds after a bet is confirmed will not affect existing bets.

The following are strictly prohibited on the platform JomKiss and will result in immediate action being taken against the accounts involved:

• Money Laundering: Using the JomKiss platform to launder or conceal illegally obtained funds is strictly prohibited and constitutes a criminal offence.
• Fraud & Manipulation: Any attempt to manipulate games, exploit software bugs, or use unauthorised assistance software.
• Duplicate Accounts: Opening or using more than one JomKiss account to gain an advantage in bonus claims or to circumvent restrictions.
• Fraud Collusion: Colluding with other members or third parties to gain an unfair advantage in any game.
• Chargeback: Submitting false chargeback claims to payment providers after using funds on the JomKiss platform.
• Unauthorised Access: Any attempt to access the systems, databases, or accounts of other users without authorisation.

Account JomKiss may be closed or suspended under a number of circumstances:

• Member Request: You may request account closure at any time by contacting JomKiss support. All eligible balances will be returned upon completion of the verification process.
• Closure by JomKiss: JomKiss reserves the right to close or suspend an account without notice in the event of a Terms & Conditions violation, suspicious activity, or for legal compliance reasons.
• Self-Exclusion: Members may apply for a temporary self-exclusion period (7 days, 30 days, 90 days) or a permanent one for responsible gambling purposes. During the self-exclusion period, the account cannot be accessed or reopened before the period expires.
• Inactive Account: Accounts with no activity for 12 consecutive months may be subject to a monthly maintenance fee of RM 5 or closed at JomKiss's discretion.

To the extent permitted by Malaysian law, JomKiss shall not be liable for:

• Any direct, indirect, incidental, or consequential financial losses arising from your use of the JomKiss platform.
• Service disruptions caused by factors beyond our control, including natural disasters, internet outages, or third-party system failures.
• Losses arising from unauthorised access to your account due to your own negligence in safeguarding your password.
• Unfavourable game outcomes — all results generated by our audited system are final.

JomKiss makes no guarantee that the platform will be available at all times without interruption. We will make every effort to ensure continuous availability, though scheduled maintenance may result in temporary downtime.

JomKiss takes the protection of our members' personal data seriously. The collection, processing, and storage of your data is governed by our separate Privacy Policy.

• Your personal data is collected solely for the purposes of account management, transaction processing, legal compliance, and service improvement.
• JomKiss will not sell or share your personal data with third parties for marketing purposes without your consent.
• All data is stored securely using 256-bit SSL encryption and strict cybersecurity protocols.
• You have the right to access, amend, or request the deletion of your personal data, subject to applicable legal compliance requirements.

For more information on how we handle your data, please read JomKiss Privacy Policy in detail.

JomKiss reserves the right to amend, update, or replace these Terms & Conditions at any time. Amendments take effect immediately upon publication on this website.

• Members will be notified of any material changes via email or in-platform notification.
• Continued use of the JomKiss platform after any amendments are published will be deemed acceptance of the updated terms.
• These Terms & Conditions are governed by the laws of Malaysia. Any disputes shall be resolved under the jurisdiction of Malaysian courts.
• If any provision of these Terms is found to be invalid or unenforceable, all remaining provisions shall continue in full force and effect.

If you have any enquiries regarding these Terms & Conditions, please contact the JomKiss via live chat available 24 hours a day, or by email at support@jomkiss.ws. We are always ready to help you understand your rights and responsibilities as a member.